General Privacy Information

Realtara respects your privacy and commits to safeguarding personal information collected in connection with the provision of legal services for the real estate sector in Singapore. This policy outlines the types of data collected, purposes for processing, and your rights regarding your information.

2026/02/21 Realtara Turf Club Road, Singapore, 287994 [email protected]

Definitions

To ensure clear understanding, we define relevant terms used throughout this privacy statement concerning data protection and user interactions.

Personal data refers to any information relating to an identified or identifiable individual, including but not limited to names, contact information, and identification numbers.
Processing encompasses any operation performed on personal data, such as collection, storage, adaptation, retrieval, or destruction.
User denotes the individual accessing or utilizing Realtara’s legal services and platform functionalities.
Service represents the legal assistance and related features offered by Realtara to the real estate community.
Cookies are small text files stored on a user’s device to facilitate website functionality and track user behavior under consented terms.

Data Collection

Realtara collects various data types necessary for the effective delivery and customization of our legal services for realtors in Singapore.

User-Provided Data

These data are voluntarily submitted by users during service registration, inquiries, or engagement with Realtara’s platform.

  • Full name, date of birth, and identification numbers.
  • Contact details such as address, phone number, and email.
  • Property information relevant to legal consultations and transactions.
  • Documentation including contracts, agreements, and proof of ownership.
  • Payment and billing information necessary for service processing.
  • User preferences and feedback submitted through platform interfaces.

Automatically Collected Data

Certain technical and usage data are automatically recorded when interacting with Realtara's online services to enhance performance and security.

  • IP address and browser type.
  • Device information including operating system and version.
  • Page visit timestamps and navigation paths.
  • Cookies and similar tracking technologies.
  • Error logs and system diagnostics for troubleshooting.
  • Geolocation data where permitted by user device settings.

Third-Party Data Sources

Realtara integrates data from trusted external sources to validate information and improve service delivery within regulatory constraints.

  • Publicly available property registries and databases.
  • Verification services for identity and professional credentials.
  • Payment processors and business institutions for transaction management.

Purposes of Data Processing

Data collected by Realtara is utilized solely to facilitate legal support, compliance, and business operations in the real estate sector.

  • To provide accurate and timely legal advice on property matters.
  • To verify identity and eligibility of users and clients as part of due diligence.
  • To manage relationships including appointments, communications, and document handling.
  • To process payments and maintain necessary business records.
  • To comply with legal obligations under Singapore and international laws.
  • To improve services based on user feedback and usage patterns.
  • To ensure security and prevent fraudulent activities within our platform.
  • To inform users about updates, new legal resources, and promotional offerings related to real estate law.

Legal Basis for Processing

Realtara processes personal data in accordance with applicable laws on one or more of the following grounds.

  • Performance of a contract with the user or to take steps at their request prior to entering into a contract.
  • Compliance with a legal obligation under Singapore law.
  • Legitimate interests pursued by Realtara that do not override the rights and freedoms of data subjects.
  • Consent of the user where required, which can be withdrawn at any time.

Compliance with Data Protection Laws

Although primarily governed by Singapore law, Realtara aligns its data protection practices with key provisions of GDPR principles for the benefit of cross-border clients.

  • Processing data lawfully, fairly, and transparently.
  • Collecting data for specified and legitimate purposes only.
  • Ensuring data accuracy and relevance for processing activities.
  • Maintaining data security and confidentiality.
  • Respecting user rights including access, rectification, and erasure.
  • Minimizing data retention to what is strictly necessary.

Cookie Policy

Realtara uses cookies and similar technologies to ensure smooth operation of our website and service platform for real estate legal assistance.

We deploy essential cookies for site functionality, performance cookies to monitor usage, and preference cookies to tailor your experience.

Categories include strictly necessary cookies, analytics cookies, and marketing cookies aligned with user consent preferences.

Users can manage cookie settings through their browser preferences or our cookie settings interface available on our website.

For detailed information, view Realtara’s full Cookie Policy.

Data Sharing and Disclosure

Realtara shares personal data only with trusted third parties necessary for providing legal services and complying with regulatory requirements.

  • External legal and professional advisors engaged to support service delivery.
  • Regulatory bodies and government agencies as legally mandated.
  • Service providers facilitating payment processing and IT infrastructure.
  • Fraud detection and security service providers to protect against unauthorized activities.
  • Aggregated and anonymized data may be shared for analytical purposes without identifying individuals.
  • No personal data is sold or activity for marketing purposes.

International Data Transfers

Data processed by Realtara may be transferred outside Singapore only when adequate protections are in place consistent with applicable data protection laws.

Standard contractual clauses, data processing agreements, and robust security measures are implemented to maintain data privacy during such transfers.

Data Retention

Realtara retains personal data only as long as necessary for the purposes outlined and in compliance with legal obligations.

Client account records are maintained for a period consistent with regulatory and accounting requirements, generally no less than seven years.

Communications and correspondence are archived to support service continuity and dispute resolution.

Access logs and system records are stored temporarily to monitor security and operational performance.

Upon completion of retention periods or upon valid user requests, data will be securely deleted or anonymized.

Security Measures

Realtara applies multiple technical and organizational safeguards to protect personal data against unauthorized access, alteration, or loss.

  • Encryption of data in transit and at rest to prevent unauthorized interception.
  • Access controls restricting personal data handling to authorized personnel only.
  • Regular security assessments and prompt incident response mechanisms.

User Rights

Users have several rights concerning their personal data as per applicable data protection regulations.

  • Right to access and receive a copy of personal data processed by Realtara.
  • Right to request correction of inaccurate or incomplete information.
  • Right to object to or restrict processing under certain lawful grounds.
  • Right to data portability where applicable, enabling transfer of data to another service provider.
  • Right to withdraw consent and request erasure of data in accordance with legal limitations.
  • Request correction of inaccurate personal data collected by Realtara.
  • Object to processing of personal data for direct marketing purposes.
  • Withdraw consent at any time where processing is based on your consent.

Your Rights Regarding Personal Data

At Realtara, you have the right to access, correct, and request deletion of your personal data. You can also object to certain processing activities as permitted under applicable laws.

[email protected]

We aim to respond to all data rights requests within 30 calendar days of receipt.

Marketing Communications

We may send you promotional materials relevant to our legal services for realtors. You may opt out of these communications at any time.

To stop receiving marketing messages, please use the unsubscribe option provided in any email from Realtara or contact us directly.

Children’s Privacy

Realtara's services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children without parental consent.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

Realtara may update this Privacy Policy as needed to reflect changes in laws or our practices. We encourage you to review it periodically.

Contact Information

For privacy inquiries, please contact us at our office located at Turf Club Road, Singapore, 287994 or via email through our website.